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Prepaid Card

Solomon Jackson avatar
Written by Solomon Jackson
Updated over a month ago

Quick Summary

  • Prepaid service packages tracked digitally.

  • Deducts credit upon each redemption.

  • Ideal for businesses offering session-based services like yoga studios, spa centers, or beauty salons.

Overview

A Prepaid Card allows customers to pre-purchase a set number of services or visits, which are then tracked digitally. Each time a service is redeemed, the credit decreases accordingly. This system is perfect for businesses where clients buy packages—such as 10 yoga classes or 5 massage sessions—and use them over time.

How It Works

  1. Card Issuance
    Customers receive a digital Prepaid Card when they join your loyalty program.

    After payment, store staff adds credit to the customer by using scanner app.

  2. Credit Tracking
    Each time a service is used, one unit is deducted from the card's credit.

  3. Credit Depletion
    Once all units are used, the card credit reaches zero.

  4. Renewal
    Customers can purchase a new package to replenish their credit.

Real Example

“Buy 10 massage sessions and track your remaining credit digitally!”
Ideal for spas, fitness centers, yoga studios, etc.

Creating a Prepaid Card in Loyaltify

1. Basic Information

Navigate to Loyalty Cards → click New Loyalty Card → enter:

  • Card Name: Assign a name to the card

  • Loyalty Card Type: Choose Prepaid

2. Appearance

Customize the design of your card:

  • Background Color or upload a Background Image (1140 × 435px recommended)

  • Choose a Text Color that’s visible and brand-aligned

  • The Card Preview updates in real time on the right

3. Credit Configuration

  • Initial Credit: Give new users a head start with bonus credit.

Advanced Settings

Click the Advanced Settings toggle to access optional settings and layout customization.

Card expiration

Choose how long your loyalty card stays valid:

  • Fixed Date: Expires on a chosen date (e.g., Dec 31, 2025)

  • Relative Date: Expires X days/months/years after card issuance

Credit Expiration

Set an expiration for individual stamps:

  • Fixed: All credits expire on a specific date

  • Relative: Each credit expires based on when it was purchased (e.g., 12 months later)

Usage Restriction

Limit how frequently the credits can be used:

  • Time-Based Limits: Restrict the number of redemptions within a specific timeframe (e.g., max 3 sessions per week).

Layout Customization

Edit the card’s layout by customizing the header, left, and right fields:

  • Credits

  • Valid Until

  • Member Info

  • Birthday

Referral Program

Encourage word-of-mouth growth:

  • Choose when rewards are granted (on signup or use)

  • Set reward for both referrer and referee

For more information, see our article on the Referral Program here!

Feedback

Add a feedback link on the back of the card (e.g., to google maps)

External Link

Add a link on the back of the card (e.g., to your website, menu, promo page).

Terms of Service

Include a custom link to your business’s terms of service—displayed during customer sign-up.

Support Email

Required by Apple for all mobile wallet passes.

Barcode Type

Choose how to scan the card at check-in

Supported types:

  • QR Code (Recommended)

  • Code 128

  • Aztec

  • PDF 417

Tip: Use QR unless you're integrating with a specific barcode scanner.
The Loyaltify Scanner App supports all barcode formats.

Final Step: Link to a Form

To start onboarding customers automatically don’t forget to connect your card to a signup form!
​Learn more about creating forms here

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